There are many books published about leadership development. Each book has a different language, model, methodology or approach for being the, “best leader”. The challenge is that there is not a single leadership style that works for every person and for every situation. Your leadership style depends on your personal story and life events. The […]
Pausing for a moment when difficult situations arise may seem easy but, can be difficult depending on the situation. Here are a few thoughts on practicing this: The first way to pause is to Reflect. In our leadership workshops, we build in multiple reflection times and we design questions to guide the reflection, but you can […]
Did you know that: Emotional intelligence (EI) has twice the power of IQ to predict performance? EI is a better predictor than employee skill, knowledge or expertise. Research that evaluates organizations that apply EI applications when hiring and developing employees found the following results: Increased sales performance Better leadership performance Improved customer service. The whitepaper, […]
Emotional intelligence (EI) or (EQ) is the ability to recognize and manage your personal emotions and the emotions of others. It tends to include 4 key components: Self-awareness – Can you recognize, identify and describe your personal emotion in a situation? Can you recognize, identify and describe others’ emotions in a situation? Self-regulation – Can […]
HR leaders were surveyed by SHRM about their perceived impact of older employees leaving the workforce (retirement or other personal reasons). For 2017, 27% of HR leaders feel that it is a problem or crisis.