Did you know that: Emotional intelligence (EI) has twice the power of IQ to predict performance? EI is a better predictor than employee skill, knowledge or expertise. Research that evaluates organizations that apply EI applications when hiring and developing employees found the following results: Increased sales performance Better leadership performance Improved customer service. The whitepaper, […]
Emotional intelligence (EI) or (EQ) is the ability to recognize and manage your personal emotions and the emotions of others. It tends to include 4 key components: Self-awareness – Can you recognize, identify and describe your personal emotion in a situation? Can you recognize, identify and describe others’ emotions in a situation? Self-regulation – Can […]
HR leaders were surveyed by SHRM about their perceived impact of older employees leaving the workforce (retirement or other personal reasons). For 2017, 27% of HR leaders feel that it is a problem or crisis.
Many of today’s senior leaders belong to the Generation of Baby Boomers. The term “Baby Boomers” refers to the generation that was born between 1946 and 1964. In 2017, baby boomers will be between 53 and 71 years old. The Population Reference Bureau report, “Aging in the United States,” examines recent trends among adults ages 65 and older (January, 2016).