Making the case for emotional intelligence in the workplace

Did you know that:

Emotional intelligence (EI) has twice the power of IQ to predict performance?

EI is a better predictor than employee skill, knowledge or expertise.

Research that evaluates organizations that apply EI applications when hiring and developing employees found the following results:

• Increased sales performance
• Better leadership performance
• Improved customer service.

The whitepaper, “The Business Case for Emotional Intelligence” by Joshua Freedman (2010) is available here.

 

Interested in developing the emotional intelligence of your leaders? Check out our emotional intelligent leader program.